Introduction

Our privacy notice gives you information about the ways in which we collect and process data through your use of www.welivehere.co.uk

When you provide us with your data you must be over 13 years old.

We Live Here is the controller of the data and we are responsible for your personal data.

Contact details:

www.welivehere.co.uk

jonathan@welivehere.co.uk

The information that we hold about you needs to be maintained as accurately and up to date as possible, so you can inform us of any changes by email: jonathan@welivehere.co.uk


DATA WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND DO WE PROCESS IT

We may process the following types of personal data:

Communication Data including communication that you send us via email, website form, PayPal transactions, newsletter sign up form, social media messaging. We process this data for communications purposes, record keeping and carrying out defence of legal claims. Our lawful ground for processing is in circumstances where we need to pursue or defend legal claims.

Customer Data including data relating to any goods and services purchased through our website such as name, title, email address billing and delivery address, contact details, phone number. We need to process such data in order to supply our goods and services that you have purchased. Our lawful ground for this is to carry out a contract between us and you.

User Data including data about how you use our website and online services along with data posted on our social media. We process this data to operate our website, archiving our website and online services. Our lawful ground for this is our legitimate interests to accurately implement our website and business.

Technical Data including data about how you use our website and online services.Sources of this data are from our analytics tracking system. Through processing this data to analyse your use of our website and online services. Our lawful ground for this processing is our legitimate interests which enable us to decide a marketing strategy.

Marketing Data including data about receiving marketing data and your communication preferences. Our lawful ground for this processing is our legitimate interests in which to analyse our customers interaction with our services and decide our marketing strategy.

In some case we may use Customer Data, User Data, Technical Data and Marketing Data to bring relevant content and advertisements to you and also measure it's effectiveness. Our lawful ground for this processing is legitimate interests to grow our business.


Sensitive Data

We do not collect any sensitive data about you.

Where we are required to collect personal data by law or under the terms of our contract between us and you in the supplying of services and if you do not provide us with that data when requested then we may not be able to perform that contract and we may have to cancel services you have ordered, If you do we will notify you at that time.


HOW WE COLLECT YOUR PERSONAL DATA

We may collect data about you from you directly providing it to us. We may automatically collect data through your use of our website by using cookies.

We may receive data from third party analytics providers based outside the EU, advertising networks based outside the EU, providers of payment services like PayPal.


MARKETING COMUNICATIONS

Our lawful ground for processing your personal data to send marketing communications is either your consent or our legitimate interests.

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.

You can request us to stop sending you marketing messages at any time by using opt-out links on messages sent to you or by emailing us jonathan@welivehere.co.uk

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchasing our services.


DATA SECURITY

Measures have been put in place to ensure security and prevent loss of your personal data. We also allow access to your personal data only to those partners who have business need to know such data such as Royal Mail or Parcel Force.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.


DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.


YOUR LEGAL RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please email us at jonathan@welivehere.co.uk

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.


THIRD PARTY LINKS

This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


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